10% of conflict is due to difference in opinion and 90% is due to the wrong tone of voice – Anonymous
image source: http://www.atcampus.in/communication-a-must-have-skill-for-almost-every-profession/
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10% of conflict is due to difference in opinion and 90% is due to the wrong tone of voice – Anonymous
image source: http://www.atcampus.in/communication-a-must-have-skill-for-almost-every-profession/
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it is very true, I do not know whether it is 90%, but very often the tone of voice causing misunderstanding