The Dale Carnergie Training, a leader company in performance improvement, in a post on its own blog asserts that the way in which we communicate can elicit positive or negative emotions. If we don’t have the right tact or sensitivity, people might misunderstand the message we are trying to convey. An approach that combines strength and empathy can help us keep bad emotions at bay.

Read full article at: http://bit.ly/1fCJquo

414018664_f3c15ad55a

Image source: http://bit.ly/1ebFUuP – Image by Dushan Wegner shtikl (License CC BY-NC-ND 2.0)

Posted by: Maria Francesca Dell’Apa