Diplo Learning Corner

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Get Ready to Negotiate: the Four Quadrants (tool #1)

It is often said that a good negotiator is the one who is capable of turning a win-lose situation into a win-win situation. The only way to do so is generating fresh ideas and options which could at least partially satisfy the interests of the parties. However, reaching this goal is extremely difficult, for negotiations are usually characterized by objective (e.g., time constraints, difficult procedures) and subjective (e.g., strong feelings and emotions, misperceptions) obstacles. In order to overcome these obstacles, it is of the utmost importance to get ready for the negotiation. In this post, and in another one that will be online next week/tomorrow, two tools are introduced. They are taken from a great book, Beyond Machiavelli, written by Roger Fisher (founder of the Harvard Negotiation Project and co-author of Getting to Yes), Elizabeth Kopelman, and Andrea Kupfer Schneider. Check it out on Amazon to have more information on the negotiation tools, on how to use them, and on many other interesting ideas they put forth.

The first tool is the Four Quadrants. Before sitting at the negotiating table, try and think analytically and go through with the four categories shown in the chart below. According to the authors of Beyond Machiavelli, “a Four-Quadrant Analysis encourages systematic yet creative problem-solving.”

A four-quadrant analysis for problem-solving
Quadrant I Quadrant II Quadrant III Quadrant IV
What is wrong?

Perceptions of:
– disliked symptoms;
– a preferred situation;
and the gap between them.

General Diagnoses

Possible reasons why the problem hasn’t been resolved or the conflict settled.

Possible causes (about which somebody could do something) of the gap in Quadrant I.

General Approaches

Possible strategies for overcoming the identified diagnoses.

Action Ideas

Ideas about who might do what tomorrow to put a general approach into action.

Tracking the trackers

Privacy shouldn’t be the price we accept just for surfing on the internet.

Gary Kovacs, in his Ted Talk, explains why it’s your right to know what data is being collected about you and how it affects your online life.

Discover the Genius in you

The theme of Diplocalendar 2013 was inspired by Mark Twain’s quotation that: “The man who does not read good books has no advantage over the man who cannot read them”.

Davinci_May

Diplomats, like many other professionals, must read, understand, synthesise and make sense of newspapers, magazines, emails, official reports and so many other things related to their daily work. But there is so much else to read both for pleasure and to deepen our knowledge.

The selected book suggested for the month of April that supports professional development and is relevant to management in diplomacy is Michael J. Gelb’s  Think Like Da Vinci

Long Emails Don’t Get Read

According to Craig Jarrow, the author of Time Management Ninja web site, effective email communication is as much a skill as anything else. The shorter and tighter your email messages, the better chance that they will be read, understood and acted upon.

Here are 10 Reasons That Your Emails Are Too Long:

  1. You don’t know what you are trying to say Long Emails
  2. You don’t know what you are talking about
  3. Your signature is unnecessary
  4. You are writing a book
  5. You are spamming
  6. You are rambling
  7. You are forwarding a mess
  8. It shouldn’t be an email
  9. It should be multiple emails
  10. You don’t edit your emails

In today’s high-speed communication, no one wants to read overly long email messages.

So, get to the point!

read more on http://goo.gl/lxqD2

image source http://goo.gl/anXup

9 Rules to Avoid Murder by PowerPoint

Have you ever done a PowerPoint presentation? Probably yes. Do you think it has always been compelling and memorable? We do not think so!              Many presentations are boring and quite bad.

In his article, Aaron Couch provides a list of advices to make PowerPoint more enjoyable to read and simple to understand.

  1. Begin with an outline
  2. Be consistent with the theme and layout
  3. Forget clipart, crazy sounds and fancy transitions
  4. Do not read your Power Point
  5. Get to the point
  6. Use media but quality media
  7. Use the resources available to you
  8. Practice. Practice. Practice
  9. It all lies on you: the presenter

Read the full article at : http://tiny.cc/zl7snw

Image source: http://tiny.cc/f28snw

What does Verdi’s Otello tell us about leadership?

In his Blog Nigel Paine talks about Verdi’s Otello and his dramatic failure as leader.
So, why has he failed?

  • He trusts the wrong persons
  • He doesn’t give attention to his team
  • He refuses to admit he might be wrong
  • He is not patient to make decisions
  • He forgets he is in a context. He doesn’t understand the importance of the external environment

Nigel Paine continues listing his top ten leadership errors.
Read the full article at: http://goo.gl/cmCv9

Image source http://leadershit.net/leader-e-leadership/

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