Ines Pires-Urquiza, a specialist in Soft Diplomacy Skills, in her post on The International School of Protocol and Diplomacy website affirms that soft diplomatic skills and protocol not only are an “European Art”, but rather a common need among developing countries and they should therefore be integrated into global daily lives.
“The current business and social environment is multicultural, multi-generational and multilingual”, she writes. Mastering effective communication skills has rapidly become a worldwide necessity, and the key to success in diplomatic and business domains.
Knowing rules and procedures, which represent a central element of protocol learning, constitutes a prerequisite to any successful negotiation. “Skills development goes before organization, communication and leadership”, affirms the author. The benefits springing from knowing the culture base, the attitude and the background of our counterparts are countless and are able to influence the outcome of any deal.
Read full article at:http://ispdnews.wordpress.com/2012/10/02/soft-diplomacy-brief/
Image source: flickr.com “Playing chess on the Nile#5” Ranil Amarasuriya http://goo.gl/I7L1Gv
proposed by: Emanuele D’Andrassi
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