Courage is resistance to fear, mastery of fear, not absence of fear.
Tag: Mark Twain
“If you pick up a starving dog and make him prosperous he will not bite you. This is the principal difference between a dog and man.”
Image: Flickr – Agustín García (CC BY-ND 2.0)
Life does not consist mainly – or even largely – of facts and happenings. It consists mainly of the storm of thoughts that is forever blowing through one’s head. – Mark Twain
Image source – Flickr e_monk
“If we were supposed to talk more than we listen, we would have two tongues and one ear.” Mark Twain
Listening is not the same as hearing: in order to listen effectively you need to use more than just your ears. The 10 principles to become a good listener are:
1. Stop talking
2. Prepare yourself to listen
3. Put the speaker at ease
4. Remove distractions
5. Empathise
6. Be patient
7. Avoid personal prejudice
8. Listen to the tone
9. Listen for ideas – not just words
10. Wait and watch for non-verbal communication
Learn more at: http://www.skillsyouneed.com/ips/listening-skills.html
image source: Lysh Thinks
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