Tact is the art of telling the truth without hurting one’s sensitivity. It can be very important in negotiations and in conflict resolution. Tact encompasses many things, such as emotional intelligence, discretion, compassion, honesty and courtesy.
Mind Tool has published an article with several examples concerning the capacity of being tactful and lists 5 strategies to develop tact.
1. Create the right environment and think before you speak
2. Determine the appropriate time
3. Choose words carefully
4. Watch your body language
5. Never react emotionally
Read the full article
Image source: Deviant art – Noyipi-reaver (CC BY-NC-ND 3.0)
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