How can I do that without risking to demotivate my team, especially now, at a time when we are all managing continuous change?

How can I say ‘no’ to my team mates, colleagues from other teams, sometimes even my direct manager, and keep a good professional relationship in place?

This free book provides useful tips for such an important part of assertive communication and of the process of building trust. The books helps you looking at how we can say ‘no’ in a way that allows us to build better relationships with others, and how this is helpful in building long-term successful teams.

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