Though this TED talk suggestion may seem rather strange for a blog focusing on leadership and business skills development, it actually gives us an important message about how to accompany other along a path of growth by adopting an encouraging rather than punitive attitude. Julie Lythcott- Haims reminds parents (but leaders and managers too!) that there are many ways of reprimanding a person and some are much more fruitful than others in actually determining a change in the other person’s behavior.
Another important message is this: managers should always be on the lookout for situations they can learn from. In fact, some of the most important lessons often spring from situations which have nothing to do with the business environment!